Archives FAQs

Error 6900

Avoid downtime, Free, fully-functional trial keep you working. Log into your My Account, Download and Install a trial. An Error 6900 indicates that you are either operating an out-of-state software version that has gone EOL (end of life), or you…

(Mac) Wrong file prints, same file prints again

When a Mac computer repeats print jobs, fails to print, or does unexpected weird things it is time to simply reset the Mac Print System. Apple built in this feature for a good reason. Sometimes the print “traffic cop” loses…

Film Output Streaks, Banding, Not Dark Enough

Software does not create streaks or banding. The issue is related to incorrect setting selections in a RIP, inefficient ink/film brand combinations, clogs, improperly built files and more. AccuRIP has an exclusive feature the “Droplet Weight Density Test Print Print”…

Files Don’t Print Through AccuRIP

Improper connection types, unexpected IP address changes, and PostScript Errors are reasons files won’t print or stop printing. AccuRIP Black Pearl’s current shipping version has Auto Detect and Connect ability resolving unexpected (USB, WiFi, and Ethernet) connection failures automatically. Step-by-Step…

Ripcore Error

There are two unique errors: “Unable to Connect to Ripcore” and “Lost Connection to Ripcore” although Mac users may not see an error displayed. Windows Only “Unable to Connect” appears on screen when OPENING AccuRIP. AccuRIP closes when you click…

Transfer / Move Serial Number License

Avoid downtime. Free, fully-functional trials keep you operating when outside of support hours. Login to your My Account, Download and Install the latest version. Current shipping versions can be moved to another computer. Older version users can upgrade to the…

Computer Crash / Reformat

Avoid downtime by using Free, fully-functional trials. Login to your My Account then Download and Install the latest version. Assistance regarding your issue is available through Live Agent Support. Simply submit a ticket. Users operating versions that are EOL (end…

(Mac) AccuRIP 1.03 and earlier no longer printing/working

Older versions that survived OS upgrades become unstable as new updates release. The time has come to finally upgrade old/end of life versions 1.03 and earlier (March 2015 and earlier). Recent releases and updates from Apple OS make it incompatible.…

Over the past 40 years Freehand has been the cornerstone of reliability and quality to the global Screen Print industry. Respected as expert screen printers, talented artist and software developers, Freehand remains dedicated to the success of our clients that has lead to our own success. Together we got this.
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Over the past 40 years Freehand has been a the cornerstone of reliability and quality to the global Screen Print industry. Respected as expert screen printers and talented software and solutions developers Freehand remains dedicated to the success of our clients that has lead to our own success. Freehand is focused on your success.
Read more
SOCIAL MEDIA
Facebook
Instagram
Youtube
Testimonials